41%
reduction in scheduling conflicts
12 distribution centers. One scheduling system that workers actually use.
The challenge
Meridian's frontline managers were spending 6–8 hours a week resolving scheduling conflicts across 12 sites. Workers had no visibility into their schedules beyond a printed sheet posted in the break room.
The solution
Shift gave every worker a live view of their schedule, the ability to swap shifts with teammates, and instant notifications for changes. Managers set approval rules once and let the system handle the rest.
The outcome
Scheduling conflicts dropped 41% in the first quarter. Manager time spent on scheduling fell from 7 hours per week to under 2. Worker satisfaction scores on scheduling rose 28 points.
"I used to dread Monday mornings. Now I check my phone and everything's already sorted."
— Warehouse associate, Meridian Logistics